The Central Bank of Uzbekistan has recently published a report on consumer supervision in the banking sector. The report reveals a concerning trend of regulatory violations, with a significant proportion related to loans, deposits, and bank card transactions.
Breakdown of violations
The report indicates that almost half of all violations (48%) are related to loans, while 29% pertain to deposits, and 23% to bank card transactions. This distribution of violations underscores the need for increased oversight and regulation in these areas.
Problem of lack of information
According to the Central Bank, a key issue is the lack of information provided to clients about loans and deposits. This problem is further compounded by the refusal of some banks to accept card payments. Such practices not only undermine the trust between banks and their clients but also pose significant reputational risks for the banks involved.
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