UN Study: AI to augment, not replace, jobs, with clerical roles most vulnerable

A recent study conducted by the United Nations indicates that while artificial intelligence (AI) is unlikely to completely replace most job roles, it will contribute to the automation of specific tasks, International Labor Organization (ILO) reports.

The study highlights the capabilities of Generative AI, which can generate various forms of data such as text, images, sounds, animations, and 3D models. These capabilities hold the potential to assist in the completion or enhancement of certain tasks.

The report emphasizes that the majority of jobs and industries will only experience partial exposure to automation through AI, suggesting that AI will likely complement, rather than replace, human labor. It asserts that the primary impact of AI technology will be in augmenting the workforce.

ILO's calculations reveal that approximately 5.5% of jobs in high-income countries could be potentially affected by automation facilitated by Generative AI. In contrast, the exposure rate is lower at 0.4% for jobs in low-income countries. The study identifies clerical work as particularly vulnerable to the influence of Generative AI. Around 25% of tasks within clerical roles have a high susceptibility to automation, creating potential concerns for individuals employed in such roles.

The report highlights that this phenomenon could disproportionately affect women, particularly in wealthier nations. The ILO emphasizes that policymakers should view their study not as a reassurance, but as a call to action to formulate policies that effectively address the impending technological changes and their potential impacts on the workforce.

 

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